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My patio window was installed on august 16th. Some of the parts were missing, some did not fit and some were the wrong color. The screen door was the wrong size. About a month later they came back to finish the job. Again they did not have all the parts and the screen...
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Company wrote 0 private or public responses to the review from Nov 20.
2.0
#1404435
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Order new Bay windows Sold on all the great things Anderson Windows stand for They never told me that replacing from the traditional windows that crank open to their new model in which the windows glued open that the overall frame of the window would change, which...
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Company wrote 0 public responses to the review from Nov 19.
1.0
#1403856
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Renewal by anderson is a ripoff they take out with out doing any work. Were told in return money to bank because of their mistakes tried to conceal contract.Even froze account to stop any money draws. RENEWAL BY ANDERSON STEAL REFUSES TO RETURN MONEY. THIS COMPANY WILL...
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Company wrote 0 public responses to the review from Nov 10.
#1397890
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Renewal By Andersen - Renewal Columbus Ohio
What a bunch of clowns! It took over 15 visits for them to get it right. Never once did they take the blame for the mess ups. One time they asked me if I was pulling on the trim after the install left. One of my family room windows belonged in the dining room so they...
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Company wrote 0 public responses to the review from Oct 27.
1.6
#1389845
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Renewal By Andersen - Window Installation Review from Mechanicsburg, Pennsylvania

Very bad composite window and very bad installation. The company also does not get back to you to try and fix the problem. Its been 6 months of me trying to get a manager here and still no good. I'm going through the office of Attorney General Bureau of Consumer Protection and Renewal by Andersen will not respond to them either.
Company wrote 0 private or public responses to the review from Feb 21.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
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#1194746
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Renewal By Andersen - Very bad window install and services

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They are not doing the rest of them. They cut the glass out of my old window and installed the new one inside old window. The new window is to small for the opening too. The new window is crooked and i can see outside at the seal of the window.
Company wrote 0 private or public responses to the review from Feb 12.
1.0
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#1188171
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Renewal By Andersen - They are not coming back for the sales pitch

1/2 an hour with their “represntative” was enough for me. Asked *way* to many personal, non-relative questions. Spent 3 minutes measuring the opening and 1/2 hour sales pitching about all the promotional/discounts. I knew immediately that they wouldn’t be coming back for their “evening sit-down apoointment”, or anything else. I could see what was coming... others reviewers are accurate.
Company wrote 0 public responses to the review from Jan 29.
#1178882
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HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star" product and service commitment touted by the salesperson, website and other reviews. It seems the other 'one star' reviews had similar experiences....
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Company wrote 0 private or public responses to the review from Apr 18, 2017.
1.0
I liked
  • Sales pitch
I didn't like
  • Performance
  • Communication
  • Job preparation
#1036110
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RBA are crooks, call a real Andersen dealer and compare the prices. We did and the price installed was over 60% less the RBA. Not one issue. All RBA does is get into your house and try and pressure you into singing a contract. They always start with a shockingly high...
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Company wrote 0 public responses to the review from Apr 22, 2016.
1.1
#834826
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worked for this company ten plus years,during the busy season its about 70% temps building your windows most who were plucked off the street buy a local agency,just sayin! buy marvin they treat there employees better ,in turn gives the consumer a higher quality...
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Company wrote 0 public responses to the review from May 13, 2015.
#635526
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