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Renewal By Andersen - Very bad window install and services

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They are not doing the rest of them. They cut the glass out of my old window and installed the new one inside old window. The new window is to small for the opening too. The new window is crooked and i can see outside at the seal of the window.
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1188171
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Renewal By Andersen - They are not coming back for the sales pitch

1/2 an hour with their “represntative” was enough for me. Asked *way* to many personal, non-relative questions. Spent 3 minutes measuring the opening and 1/2 hour sales pitching about all the promotional/discounts. I knew immediately that they wouldn’t be coming back for their “evening sit-down apoointment”, or anything else. I could see what was coming... others reviewers are accurate.
#1178882
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HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star" product and service commitment touted by the salesperson, website and other reviews. It seems the other 'one star' reviews had similar experiences....
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1.0
I liked
  • Sales pitch
I didn't like
  • Communication
  • Performance
  • Product quality
#1036110
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RBA are crooks, call a real Andersen dealer and compare the prices. We did and the price installed was over 60% less the RBA. Not one issue. All RBA does is get into your house and try and pressure you into singing a contract. They always start with a shockingly high...
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1.1
#834826
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worked for this company ten plus years,during the busy season its about 70% temps building your windows most who were plucked off the street buy a local agency,just sayin! buy marvin they treat there employees better ,in turn gives the consumer a higher quality...
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#635526
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The doors did not fit and had to be re-ordered, no one told me this until I had to call. I was told the CEO would be calling but did not receive a call. Do not use this company.they do not return calls and I am certain do not care about their customers, I am still...
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Anonymous
renewalNO

I finally paid off my over priced renewal windows.

Anonymous
Anonymous

I had a very hard time getting my windows installed correctly 18 visits!!!! that's right 18! EIGHTEEN! if you would like details email me at sailmirage at hotmail

#381311
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When I was hired at RBA (Renewal By Andersen) I was told a portion of my commission would be put into an account also known as a black book. I was also told (along with a few other sales employees) that at any point in time the funds in this black book could be...
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#250932
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