Renewal By Andersen Phone Numbers and Emails

Toll-Free Number:

  • (855) 871-7377

Customer Service:

  • (844) 532-0100
    Become a Retailer
  • (651) 769-2210
  • (888) 487-0039
  • (309) 244-1374

General Info:

  • (844) 482-4035

Legal:

  • (844) 853-1096

Renewal By Andersen Emails:

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Privacy Inquiries
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Contact Information

Renewal By Andersen Website:

Renewal By Andersen Help Center:

Corporate Office Address:

Renewal by Andersen LLC
9900 Jamaica Avenue S,
Cottage Grove, Minnesota 55016
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:30pm


Locations:

Legal Department

100 Fourth Avenue North

Bayport, MN 55003

Replacement Windows

1008 W 35th St.

Davenport, IA 52806

More contact details

Fax:

+1651-275-7919

Renewal By Andersen Rating Based on 86 Reviews

Rating details

1.7
more details
Customer service
Price Affordability
Value for money
Product or Service Quality

Rating stats

Rating trend

How Good is Renewal By Andersen's Customer Service?

Gary G Qnu
Gary G Qnu
Feels Disappointed | Dec 03, 2023

Nothing to summarize since no customer service was provided for our order lacking materials for the installation of the product.

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Janiece Vsu
Janiece Vsu
Feels Disappointed | Jun 18, 2023

Ive been waiting for a door since jan and it won't be installed unti july 14...

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Randy M Mgq
Randy M Mgq
Feels Disappointed | Oct 28, 2022

Absolutely horrible service for a simple warranty issue. Left countless voice messages and stayed on hold numerous times with NOBODY in warranty service picking up the phone!!!

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Summary of Renewal By Andersen Customer Service Calls

131 TOTAL
CALLS
04:02 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Renewal By Andersen?

Product/ Service Question:

  • “Warranty question”
  • “Broken contract”
  • “Window leaking Water”

Request for Information Question:

  • “Need to know what kind of paint or stain to use on recent windows. Installed”
  • “Confirm”
  • “Need to see status of repair order”

Return/ Replace Question:

  • “Replace repair”
  • “Change appointment”
  • “When will my window and screen replacement arrive for installation. Nobody is returning my calls.”

Payments and Charges Question:

  • “Over charge”
  • “Pay bill”
  • “Bill is wrong”

Employment Question:

  • “Job enquiry”
  • “W2”
  • “Wrong amount on 1099”

Activation/ Cancellation Question:

  • “To cancel contract”
  • “Cancel Applintment”

Staff Question:

  • “Complain regarding service provided not satisfactory”
  • “Unable to get service from RBA in Atlanta. Need another location to deal with.”

Shipping and Delivery Question:

  • “Haven't received items after complaint visit”
  • “Delivery issue”

Refund Question:

  • “Refund over due”

Other Question:

  • “Installation issue not resolved”
  • “Speak with corporate”
  • “To seal a window showing mildew on a quarter of the window”

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